Return & Exchange Policy

We accept to replace any faulty or damaged product. Please contact us at info@elephantcuppa.com if you wish to return a faulty or damaged product.

Please return the damaged product with its included accessories and packaging along with the original receipt within 7 days of the date you receive the product. In addition, please note the following: (i) Product is returned unused and in its original condition, we reserve the right to refuse a refund if the product is in unsuitable condition; and (ii) Products can be returned only in the country in which they were originally purchased. Please note that we do not refund any shipping charges.